Refund Policy

At Vortex Racing Simulator, we strive to provide an exceptional gaming experience. However, if you encounter any issues with your purchase, our Refund Policy outlines the steps to request a refund. Eligibility for Refunds Refunds are considered under the following conditions: Technical Issues: If the game fails to launch or crashes upon startup. Purchase Errors: If the game was purchased by mistake or unauthorized. Non-Delivery: If the game was not delivered as per the purchase agreement. Non-Refundable Scenarios Refunds are not provided in the following cases: Change of Mind: If you no longer wish to play the game. Compatibility Issues: If your system does not meet the minimum requirements. Digital Products: Once the game has been downloaded or activated. Provide your order number, purchase date, and a detailed description of the issue. Wait for our team to review and process your request. Processing Time Refund requests are typically processed within 7-10 business days. The refund will be issued to the original payment method used during purchase.